SOPs for in-house security organizations sometimes tend to be ignored. I know that it has been said that not having a policy can be helpful when the organization is a defendent in civil cases, but reasonable thinking would dictate that some form of a standard operating procedure should exist.
There’s no question that having a security procedure manual creates a bit of work – after all the manual has to be read by all security personnel, and has to be revised on a regular basis – if not all, then certainly those parts which are demonstrated, in real time, to have a need for revision. Too often, however, the manual gathers dust in the security office, nobody reads it after the first reading by new security officers, and maybe it is reviewed and revised following a lawsuit against the company.
Which is really amazing – here we have an department designed to protect the company, but one which fails to make sure all of its procedures are up to date and followed by line and staff personnel. Talk about “broken windows”…!
Tags: company, lawsuit, line personnel, organization, personnel, secity manual, security officer, security procedures
